Purpose Canvas Bag

PURPOSE collections are created on-demand, which means that we work with several different vendors who each have their own refund/return/exchange policies. As such, it does take time for us to determine what each manufacturer will and will not accept responsibility for. Our refund/return/exchange steps were created to streamline processes to the best of our ability.

To initiate the Return & Exchange Request process, please send an email to returns@findgreaterpurpose.com and include:

• Your Name
• Order number
• Product you ordered
• Reason for the issue
• Photo of the issue/defect/damage

When your request is received, we review the information and provide feedback within 24-48 hours. If the return is approved, our team will send you instructions on how to move forward. Please note that we work with many vendors and not all of them accept returns/exchanges on print-on-demand (POD) merchandise. 

We cannot accept returns for:

• Wrong address due to customer mistake
• Delivered packages that are unclaimed
• Buyer's remorse

* Hats, swimsuits, and mugs are final sale and cannot be exchanged or returned

Any items that are sent back without first going through our Return & Exchange Request process, will be rejected and ineligible for return/exchange.